Director of Software Engineering

Position Summary:

The Director of Software Engineering will be responsible for leading and managing the Software Engineering and Quality Assurance teams that build, support, and scale the technology platforms that serve the company and its 1,000 enterprise customers. The ideal candidate will be technically astute but be a strong people leader; and have proven success growing and developing software development teams. You will provide strategic guidance to the team, mentor and support the team leaders, maintain a broad awareness of challenges and priorities across all product development and infrastructure initiatives, and ensure that the team aligns with the company’s long-term strategy. The ideal candidate for this role will have the necessary skills and experience to influence stakeholders to construct technical points-of-view that drive the company towards its strategic objectives.

This position is based in Eagan, Minnesota and requires significant on-site presence in the company’s corporate office with the rest of the leadership team.

Responsibilities:

• Partner with Product leadership in the prioritization of engineering team outputs to align with the current strategic roadmap.
• Provide coaching, mentoring, and leadership development to managers and department staff of 11 people and growing.
• Plan, recruit, hire, and onboard talented engineers, quality assurance, scrum masters, UI developers, technology specialists, and leaders to grow the team to keep pace with company’s growing SaaS product line and customer base.
• Partner with Product Management and collaborate with executive leadership, Business Systems, Marketing, Sales, and Client Services to define the vision, platform and a 12–24-month delivery roadmap that will support the company’s continued rapid growth.
• Oversee the evaluation, deployment, and management of current and future enterprise technology systems and architecture.
• Provide subject matter expertise and guidance for information security best practices, policies and procedures.
• Evaluate and make recommendations on staffing, outsourcing, purchasing, and in-house development of systems and processes.
• Negotiate cost-effective contracts for the organization; coordinate and implement contractors’ work, and resolve any disputes over labor, scheduling, or payments.
• Develop and implement policies and procedures for technology use within the organization.
• Provide strategic oversight of the engineering team in the design, development, testing and maintenance of the technology platform.
• Oversee a reliable, scalable and secure technology infrastructure and provide leadership and guidance on architecture, systems, and lifecycle management.
• Maintain a culture of excellence in software engineering practices, including code reviews, automated testing, continuous integration, and continuous delivery.
• Maintain up-to-date knowledge of emerging trends and technologies and working with the team to introduce new technologies as appropriate.
• Identify and address technical debt and architectural issues that could hinder the delivery of products and features.
• Partner with the Product leadership team to ensure the successful integration of product and engineering functions.
• Active participation in building GovDocs’ positive culture and promoting cross department interaction/collaboration with the growth side of the business (i.e., Product, Sales, Marketing, Compliance Law, Product Delivery and Client Success teams) to create company-wide alignment.

Who You Are:

• You have 10+ years of experience in software engineering and 8+ years in a technology leadership position.
• You have a Bachelor’s degree in Computer Science or related field, or related experience.
• You have a good sense of humor, are self‐aware and self‐critical, but not arrogant.
• You have an outstanding knowledge of modern full-stack cloud-native software engineering.
• You have experience managing technical debt and driving architecture improvement projects across the organization.
• You have experience in, and enjoy, building and scaling engineering and technology teams in high-growth SaaS companies.
• You hate micromanaging your staff, because you believe you inherited or hired talented people who are quite capable of managing their own work. They just need a little executive guidance now and then.
• You are willing to be hands-on and roll up your sleeves now and again when it’s necessary.
• You are motivated by results of the customer and company, not job title and hierarchy.
• You have demonstrable experience building and managing Cloud technologies, enterprise systems infrastructure, operations, and information security.
• Our platform is serverless, cloud-native, and heavily reliant on automation for CI/CD and test automation, you should be ready and willing to mature these approaches towards infrastructure as code and other techniques that use system scale rather than staff augmentation.
• You are familiar with AWS (Lambda, SQS, SNS, S3) or equivalent GCP/Azure services.
• You are familiar with UI technologies such as HTML5, CSS3, NodeJS, React, ES6, and others.
• You have successfully delivered roadmap initiatives and further enabled teams using Agile methodology.
• Although your default strength is software architecture and leading technology teams, you have significant empathy for customers and the customer experience.
• You love being a problem solver: you understand the big picture and can easily recognize challenges before they occur. You seek out relevant information from internal and external SME’s and decide the appropriate next steps to get the optimized long-term result for the team.
• You know the importance of regular communication to the entire team about where the company and Technology division is going over the next 12-24 months.
• You have a keen ability to assess staff skillset strengths, career potential, career development desires/goals and coaching improvement areas.
• You attract others who used to work for you to come join and work with you again.
• You possess empathy and care for your staff’s career ambitions.
• You have knowledge and experience in budgeting and financial planning.
• You lead by example and share your passion to inspire those around you for growth. You are authentic, driven and positive.
• You possess emotional intelligence and empathy. You have a good sense of humor, are self-aware and self-critical, but not arrogant. You handle interpersonal dynamics with grace.
• You do more than the minimum to achieve outstanding results by being hands-on and rolling up your sleeves now and again when it’s necessary.
• You thrive in a growth-oriented company by embracing and adapting to changes easily. You are open-minded and flexible.
• Your clear communication fosters understanding and collaboration. You express ideas effectively but are also an active listener.

Company Description:

GovDocs serves companies in building and executing their employment law compliance program in two primary ways:

• Employment Law Posting Service: We manage all the complexities of identifying and providing the required set of employment law postings from the 1,500+ potential postings across the U.S. and Canada.  Using proprietary technology, we allow companies to manage, track and verify postings at each of their locations – including our patent pending PosterCheck technology.  Our Employment Law Posting Update service is used by almost 20% of the Fortune 500 and 30% of the Fortune 100.
• Employment Law Compliance Software Solutions: This is a first to market Software-as-a-Service starting with our Minimum Wage product and Paid Leave products, which allow companies to identify and track which laws apply to their locations and employees, then provides all relevant data to make decisions.  This service was created in response to requests from some of our largest customers who recognized that employment law expansion across and variances between jurisdictions (Federal, State and Local) were too difficult to manually track.

GovDocs has grown revenue annually by 18% since 2008 with a 96% customer retention rate, primarily due to our Postings Update Program both obtaining and retaining customers – as employment law postings are required by law, every company has an existing provider.  Our Software Solutions are an entirely new line of business that gives us great growth potential to create a full Employment Law Compliance (ELC) platform of solutions, it is also challenging us to reinvent how we view urgency, innovation, and teamwork.

You must be authorized to work in the United States. Immigration or work visa sponsorship will not be provided. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Compensation

This position is critical to the success of our business and the compensation package will be commensurate with candidate’s experience and skills. This role will include a base salary and performance-based incentives. Benefits include; paid vacation, paid volunteer time, paid holidays, medical insurance, dental insurance, vision insurance, flexible spending account, health savings account, group life insurance, voluntary life insurance, group short-term disability, group long-term disability, critical illness insurance, accident insurance, hospital indemnity insurance, a matching 401(k), employee assistance programs, pet health insurance, and value-added programs.

Send resume, salary requirements, and cover letter to:
careers@govdocs.com