At GovDocs, we strive to find talented individuals to help us meet the complex employment law compliance needs of our clients. We hire humble, effective, adaptable, remarkable and transparent people as we continue our rapid growth.
As a Customer Service Representative, you will develop relationships with our retail and corporate customers, connect with key contacts, and develop an understanding of their business requirements and goals. Additionally, you will provide support for the shared Customer Service phone lines and shared email inboxes responding to incoming requests from both retail clients and key corporate accounts.
GovDocs has been named one of the 2024 Best Places to Work by the Minneapolis/St. Paul Business Journal!
Being named an honoree was no easy feat, as they received over 300 nominations for this year’s award. GovDocs was one of the top-scoring Minnesota businesses honored in the medium company category (50-250 employees) for creating a fun, challenging, and rewarding workplace.
The Eagan, MN-based company, recently celebrating its 25th anniversary, was previously awarded the title in 2021. The GovDocs leadership team attributes 2024’s win to the talent and success of their employees, fueled by the company’s commitment to creating a positive and welcoming work environment that is built on flexibility and a strong sense of community.
Read more about GovDocs as Best Places to Work 2024 here: click here
Located in Eagan, Minn., the GovDocs offices are bright and airy, outfitted to accommodate a flexible work environment, foster collaboration and meet the needs of the growing company.
With views of the downtown Minneapolis skyline, large windows surround the 14,016-square foot space, which offers employees the chance to tailor their in-office experience to the needs of their day. Featuring state-of-the-art conference rooms, collaborative areas, traditional cubicles, quiet huddle rooms and more, the GovDocs office gives employees freedom to work as they choose. (And enjoy free snacks!)
Our work model allows us flexibility — employees can be together in the office for collaboration and engagement, balanced with working from home for dedicated project/productive work.
Running from Memorial Day through Labor Day, summer hours offer employees extra time to enjoy the warm months we have here in Minnesota.
Retirement savings options and health, dental, vision, life and disability insurance are available for all full-time employees.
Generous PTO policy, which increases with years of service, along with paid holidays to rest and recharge!
Up to 16 hours per year to support activities in the community in which we live and work.
We offer weekly onsite fitness training sessions with a certified trainer to help improve strength, endurance and flexibility. And it’s free!
We have a geeky phrase we use when faced with the ambiguity of business opportunities or problems: We Go[v] forth together. It gives us inner strength knowing we have each other’s back, whether it be within a small team environment or company-wide. It helps us grow together as a team, regardless of our individual stages of personal development.