Privacy Policy

Introduction
Children Under the Age of 16
Our Handling of Personal Data
User Responsibility for Data Accuracy and Permissions
About Cookies
Purpose for Cookies
Cookies Used by Our Service Providers
Managing Cookies
How We Use Your Information
Disclosure of Your Information
Choices About How We Use and Disclose Your Information
Retaining and Deleting Personal Data
Accessing and Correcting Your Information
Your State Privacy Rights
Data Security
Notice to European Union, United Kingdom, and Switzerland Users
Changes to Our Privacy Policy
Contact Information

Website Privacy Policy

Last modified: September 1, 2026

1. Introduction

GovDocs, Inc. (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website govdocs.com, including any GovDocs platform (collectively our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies where we are acting as a data controller with respect to the personal data of our website users and users of our services, including information we collect:

On this Website.

In email, text, and other electronic messages between you and this Website.

Through mobile and desktop applications and platforms you download or access from this Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party; or

Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy unless you have a written agreement between you and GovDocs that explicitly provides otherwise. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@govdocs.com.

GovDocs, Inc. 

1305 Corporate Center Drive 

Suite 400 

Eagan, MN 55121 

3. Our Handling of Personal Data

This section outlines:

The general categories of personal data that may be processed.

For personal data that we did not obtain directly from clients, the source and specific categories of that data.

The purposes for which GovDocs will process personal data.

The legal bases of the processing.

We collect several types of information from and about users of our Website and customers of our services, as follows:

GovDocs may process data about client use of our Website and services (“usage data”). The usage data may include client IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of client service use. The source of the usage data is GovDocs analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the website and services.

GovDocs may process client website user account data (“account data”). The account data may include username and/or email address. The source of the account data is the client. Client account data may be processed for the purposes of operating our webpages, providing services, ensuring the security of webpages and services, maintaining back-ups of databases and communicating with clients.

GovDocs may process information that a client posts or submits for publication on the GovDocs Website, on postings or other material to be delivered to client, whether in tangible or intangible form, or otherwise through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our Website and services.

GovDocs may process information relating to transactions, including purchases of goods and/or services, that a user enters into with GovDocs and/or through the GovDocs Website (“transaction data”). The transaction data may include user contact details, card details and the transaction details. The source of the transaction data is the user and/or GovDocs payment services providers. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions.

GovDocs may process information provided to us for the purpose of subscribing to email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending the relevant notifications and/or newsletters.

GovDocs may process any client or user personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

GovDocs may process any client or user personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

In addition to the specific purposes for which GovDocs may process personal data set out in this Section 3, GovDocs may also process any personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect client/user vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us, other than business contact information of persons within your organization which is necessary for the receipt of services, unless requested by GovDocs.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

From third parties, for example, our print vendor.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website.

Records and copies of your correspondence (including email addresses), if you contact us.

Details of transactions you carry out through our Website and of the fulfillment of your online orders. You may be required to provide financial information before placing an order through our Website.

Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.

Recognize you when you return to our Website.

We use cookies for this automatic data collection.

4. User Responsibility for Data Accuracy and Permissions

By submitting information to GovDocs, you represent and warrant that:

the data you provide is accurate, complete, and up to date;

the data is your own or otherwise lawfully obtained from the individual or entity it represents; and

you have the legal authority to provide such data, including any consent required under applicable privacy laws.

You agree that if you submit data that is not your own or not lawfully obtained, you may be liable for any resulting claims, damages, or regulatory actions.

GovDocs is not responsible for verifying the source or accuracy of data submitted by users.

5. About Cookies

We use cookies for this automatic data collection.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that is stored about a user may be linked to the information stored in and obtained from cookies. When a cookie can be used to identify a user, it is considered personal data.

6. Purpose for Cookies

GovDocs uses cookies for the following purposes:

Authentication and status – GovDocs uses cookies to identify a user on a webpage, and to determine if a user is logged into the Website.

Personalization – GovDocs uses cookies to store information about preferences and to personalize the Website for users.

Security – GovDocs uses cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our Website and services generally.

Analysis – GovDocs uses cookies to help us to analyze the use and performance of our Website and services.

7. Cookies Used by Our Service Providers

Our service providers use cookies and those cookies may be stored on a user’s computer when visiting GovDocs webpages.

We use Google Analytics. Google Analytics gathers information about the use of our Website by means of cookies. The information gathered is used to create reports about the use of our Website. Clients can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and they can review Google’s privacy policy at https://policies.google.com/privacy.

GovDocs uses cookies and related technologies on its Website for tracking client interactions. Clients can view the list of vendor cookies and privacy policy for each of these vendors at the link https://www.govdocs.com/vendor-cookies/.

8. Managing Cookies.

Most browsers allow clients/users to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Clients/users can obtain up-to-date information about blocking and deleting cookies via their browser’s settings.

9. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.

To provide you with information, products, or services that you request from us.

To fulfill any other purpose for which you provide it.

To provide you with notices about your account and/or subscriptions, including expiration and renewal notices.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To notify you about changes to our Website or any products or services we offer or provide through it.

To allow you to participate in interactive features on our Website.

In any other way we may describe when you provide the information.

For any other purpose with your consent.

If you are a resident of Canada, our legal basis for processing your personal data is that: i) you have provided your implied consent by making your personal information available to us while having access to this policy; ii) you have provided your express consent, which we may collect from you from time to time; or iii) the processing is otherwise permitted or required by law. We may rely on one or more of such grounds for the processing that is described above as being done on the basis of legitimate interest, or in connection with the performance of or in preparation of entering into a contract with you.

10. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business, as identified at https://www.govdocs.com/client-user-data.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GovDocs, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GovDocs about our Website users and/or customers is among the assets transferred.

GovDocs may disclose personal data to insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including responding to any government or regulatory request.

To execute or enforce other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GovDocs, Inc., our customers, or others.

11. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

12. Retaining and Deleting Personal Data

Client/User personal data held in our Website database will be stored on the servers of our hosting services providers identified at  https://www.govdocs.com/client-user-data/, located in the United States.

GovDocs will retain personal data as follows:

Account data will be retained indefinitely;

Inquiry data will be retained indefinitely;

Transaction data will be retained indefinitely;

Notifications will cease no longer than 2 business days after we are instructed to cease sending the notifications; and

Notification data will be retained until the contact leaves their associated company.

Personal data may be accessed by the courts, law enforcement and national security authorities in the countries in which we store personal data. If you have questions regarding our transfer or storage of personal data internationally, please contact us using the contact information below.

Notwithstanding the foregoing, we may retain personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect client vital interests or the vital interests of another natural person.

13. Accessing and Correcting Your Information

You may send us an email at privacy@govdocs.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account (if you have one). We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

14. Your State Privacy Rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oklahoma, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide or will soon provide their state residents with rights to:

Confirm whether we process their personal information.

Access and delete certain personal information.

Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose (excluding Iowa and Utah).

Data portability.

Opt-out of personal data processing for:

targeted advertising (excluding Iowa);

sales; or

profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at privacy@govdocs.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: privacy@govdocs.com. However, please know we do not sell data triggering that statute’s opt-out requirements.

15. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or platforms, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

16. Notice to European Union, United Kingdom, and Switzerland Users

GovDocs’ operations are located in the United States, and the Website and services are not intended for use outside of the United States and Canada. If you provide information to us from the European Union (EU) or another jurisdiction, the information will be transferred out of the EU or other jurisdiction to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

For individuals in the EU, the United Kingdom, or Switzerland, you may always lodge a complaint with your local data protection supervisory authority.

17. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

18. Contact Information

To ask GovDocs questions or comment about this privacy policy and our privacy practices, contact us at privacy@govdocs.com.