OPEN POSITIONS
Flexible Work Model:
We believe that the best way for us to grow is through a work environment that provides flexibility. Currently, our employees work together in our Eagan, MN, office two days a week, where interactions happen with higher frequency and effectiveness to tackle complex problems. This supports collaboration, team engagement, and business innovation. At the same time, we value the benefits of working from home three days a week, where employees have more focused, uninterrupted time with minimal distractions for dedicated project and productive work.
Position Summary:
GovDocs is building a predictable, measurable revenue engine, and this role helps make it run. As our first dedicated Revenue Operations Specialist, you will work across Marketing, Sales, and Customer Success to keep our systems, data, and reporting accurate and actionable. You will help maintain the sales and marketing technology stack, support how leads and opportunities move through the funnel, build the dashboards the team relies on, and put practical AI to work in our sales and marketing workflows. This is a hands-on role for someone early in their revenue operations career who likes solving problems with data and process, and who wants room to grow.
GovDocs is building a predictable, measurable revenue engine, and this role helps make it run. As our first dedicated Revenue Operations Specialist, you will work across Marketing, Sales, and Customer Success to keep our systems, data, and reporting accurate and actionable. You will help maintain the sales and marketing technology stack, support how leads and opportunities move through the funnel, build the dashboards the team relies on, and put practical AI to work in our sales and marketing workflows. This is a hands-on role for someone early in their revenue operations career who likes solving problems with data and process, and who wants room to grow.
You don’t need to have done this exact job before. If you’re comfortable working in a CRM or marketing platform and curious about how revenue systems work, we’ll teach you the rest, including ZoomInfo, dashboard-building, and how our lead lifecycle works end to end.
Job Title: Revenue Operations Specialist
Reports to: Director of Marketing
Status: Regular Full-Time
Base Salary Range: $75,000 – $95,000
Send resume, salary requirements, and cover letter to:
Best Places to Work:
GovDocs was named one of the 2024 Best Places to Work by the Minneapolis/St. Paul Business Journal!
Being named an honoree was no easy feat, as they received over 300 nominations for this year’s award. GovDocs was one of the top-scoring Minnesota businesses honored in the medium company category (50-250 employees) for creating a fun, challenging, and rewarding workplace.
Read more about GovDocs as Best Places to Work 2024 here: https://bizj.us/1qlh8s
Responsibilities:
- Support the sales and marketing technology stack. Help administer and maintain Salesforce and HubSpot, along with related analytics tools. Keep field definitions, campaign structures, and data clean and consistent so reporting is accurate and trusted across our postings and software lines of business.
- Support the lead and opportunity lifecycle. Help maintain lead and opportunity definitions, lead scoring, and routing rules that reflect our products and customer segments. Track follow-up between Marketing and Sales so it stays fast and consistent, especially for high-value accounts.
- Manage data enrichment and list health. Use ZoomInfo and other enrichment sources to keep account and contact data accurate, complete, and actionable, so Sales and Marketing reach the right prospects from reliable data.
- Support sales campaigns and outbound execution. Partner with Sales on the operational side of campaigns and outbound: segmentation, list building, sequencing, tracking, and reporting, so reps spend more time selling and less time on setup.
- Build pipeline and revenue reporting. Create and maintain dashboards for pipeline, conversion, velocity, win rates, and marketing-sourced pipeline by segment and product. Prepare the inputs that support forecasting and help leadership see pipeline coverage and trends clearly.
- Put AI to work in sales and marketing workflows. Help identify, test, and roll out AI-driven solutions that make the Sales team more effective, from faster research and personalization to smarter prospect prioritization and streamlined campaign and reporting work. Apply these tools responsibly, with attention to data quality and accuracy.
- Support product launches. Partner with Product Marketing and Marketing leadership on launch mechanics, helping ensure every campaign, channel, and touchpoint is set up for clean attribution and post-launch learning.
- Document process and support enablement. Document how leads flow, how campaigns are built and tagged, and how reports are constructed. Help train Marketing, Sales, and Customer Success on the systems and dashboards so the revenue engine does not depend on any one person’s knowledge.
Qualifications:
- Required
- 1 to 3 years of experience in a role that touched CRM or marketing automation platforms (Salesforce, HubSpot, or similar); B2B SaaS a plus, not required
- Hands-on experience working in Salesforce or HubSpot, even if not at an administrator level
- Bachelor’s degree or equivalent practical experience
- Excellent cross-functional collaboration and communication skills, with the ability to work across Marketing, Sales, and Customer Success
- Preferred
- Salesforce or HubSpot administrator experience
- Experience with ZoomInfo or similar data enrichment/intent tools
- Familiarity with lead lifecycle, scoring, routing, Sales SLAs
- Experience building dashboards or reporting from CRM/marketing data
- Comfort applying AI tools to sales and marketing workflows
Who You Are:
- You lead by example and share your passion to inspire those around you for growth. You are authentic, driven and positive.
- You possess emotional intelligence and empathy. You have a good sense of humor, are self-aware and self-critical, but not arrogant. You handle interpersonal dynamics with grace.
- You do more than the minimum to achieve outstanding results by being hands-on and rolling up your sleeves now and again when it’s necessary.
- You thrive in a growth-oriented company by embracing and adapting to changes easily. You are open-minded and flexible.
- Your clear communication fosters understanding and collaboration. You express ideas effectively but are also an active listener.
Company Description:
GovDocs serves companies in building and executing their employment law compliance programs in two primary ways:
- Employment Law Posting Update Program: We manage all the complexities of identifying and providing the required set of employment law postings from the 1,700+ potential postings across the U.S. and Canada. Using proprietary technology, we allow companies to manage, track and verify postings at each of their locations. Our Employment Law Posting Update service is used by almost 22% of the Fortune 500, 31% of the Fortune 100 and 34% of Fortune 50 companies.
- Employment Law Compliance Software Solutions: This is a first to market Software-as-a-Service starting with our Minimum Wage product and Paid Leave products, which allow companies to identify and track which laws apply to their locations and employees, then provides all relevant data to make decisions. This service was created in response to requests from some of our largest customers who recognized that employment law expansion across and variances between jurisdictions (Federal, State and Local) were too difficult to manually track.
GovDocs has grown revenue annually by 18% since 2022 with a 96% customer retention rate, primarily due to our Postings Update Program both obtaining and retaining customers – as employment law postings are required by law, every company has an existing provider. Our Software Solutions are an entirely new line of business that gives us great growth potential to create a full Employment Law Compliance (ELC) platform of solutions, it is also challenging us to reinvent how we view urgency, innovation and teamwork.
You must be authorized to work in the United States. Immigration or work visa sponsorship will not be provided. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Compensation:
This position is critical to the success of our business and the compensation package will be commensurate with candidate’s experience and skills. This role will include a base salary and performance-based incentives. Benefits include; paid vacation, paid volunteer time, paid holidays, medical insurance, dental insurance, vision insurance, flexible spending account, health savings account, group life insurance, voluntary life insurance, group short-term disability, group long-term disability, critical illness insurance, accident insurance, hospital indemnity insurance, a matching 401(k), employee assistance programs, pet health insurance, and value-added programs.
Send resume, salary requirements and cover letter to careers@govdocs.com.